General Data Protection Regulation (RGDP) – May 2018.
We inform you that the personal data of our Clients will be treated in accordance with the principles of transparency, limitation of purpose, data minimization, accuracy, integrity and confidentiality, as well as respecting the rest of the obligations and guarantees established in the Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data.
Incorporation of personal data to the files of Canaima Marketing c.a.
In accordance with the provisions of Organic Law 15/1999, of December 13, on the Protection of Personal Data (hereinafter, “LOPD”), all those persons (hereinafter, the “User” or the “Users”) who access and use the website accessible through the domain name (hereinafter, “the site”), including its subdomains, that all personal data collected through the Platform and other means, including the data provided by the User to obtain contracted services and those obtained through cookies, will be incorporated and processed in the files owned by Canaima Marketing ca (hereinafter, “Canaima Marketing”) with the following purposes: to enable the provision of the services requested by the User, management and maintenance of the Platform, to attend to queries or requests raised, as well as to keep the Users informed, including by electronic means , about the services and / or products of Canaima Marketing.
In case of not wishing to receive this type of communication, the User must indicate it by checking the box enabled for this purpose.
The completion of all the fields marked as mandatory, those accompanied by an asterisk (*) or indicated in any other way, in the forms contained in the site is necessary to achieve an optimal provision of the services made available to the User. If all the data is not provided, Canaima Marketing does not guarantee that the information and services requested can be provided, are provided correctly or are adjusted to the needs of the User.
In order to comply with the aforementioned Regulation, we have updated our Privacy Policy:
Responsible: Canaima Marketing c.a., with R.I.F. J-40149219-3 and address at Calle Cumaná, 16 El Cafetal Caracas 1061 – Venezuela,, registered in the Second Commercial Registry of the Capital District (Caracas – Venezuela), dated August 31, 2012, No. 25, Volume 248-A Sgdo.
Purpose of the treatment: we treat the information you provide us with in order to provide the requested service, send you communications regarding the products purchased or similar and carry out the billing of the same.
Origin and category of data processed: the personal data that we will process is your identifying data that you provide us through the registration or contact form that you will find on the site.
Conservation time: the data provided will be kept as long as the commercial relationship is maintained or during the years necessary to comply with legal obligations.
Legitimation: we process your data only if we have your express and informed consent to do so, and always in accordance with the purposes described.
Recipients: the data that you provide us will not be transferred to third parties except in cases where there is a service contract from a third party through the platform, all in accordance with our Conditions of Use.
Although, to carry out certain functions necessary for the provision of the service, your data may be processed by third parties who will act as data managers and who will be contractually bound to comply with their legal obligations as data processor, to maintain confidentiality and information secrecy.
International Transfers: it is reported that the Company contracts the management of some of the functions necessary for the provision of the service with treatment managers located outside the EU and that they guarantee an adequate level of protection of personal data.
Exercise of rights
Rights: you are the owner of the following rights over your personal data:
Right to request access to personal data.
Right to request its rectification or deletion.
Right to request the limitation or opposition of your treatment.
Right to data portability.
Revocation of the consent given.

The User can exercise their rights of access, rectification, cancellation, opposition and the others provided for in the LOPD, by means of a written communication addressed to Canaima Marketing ca, Calle Cumaná, 16 El Cafetal Caracas 1061 – Venezuela, or by email addressed to In both cases, the User must accompany a copy of his national identity document, passport or other valid document that identifies him.
Likewise, we inform you that you can request the protection of your rights before the Spanish Agency for Data Protection based at Calle de Jorge Juan, 6, 28001 Madrid.
Browsing with Cookies.
The site may use cookies, small data files that are generated on your computer to speed up browsing and guarantee the platform’s operability, as well as to improve the contents of our site and your user experience. You have the possibility of eliminating and preventing the generation of cookies by selecting the corresponding option in your navigation program. However, please note that disabling these items may prevent the website from functioning properly in some cases.
Cookies policy
Canaima Marketing ( uses third-party cookies in order to measure and monitor site activity.
By clicking on any button, checkbox or link contained in the Site, filling in a form or logging in, downloading any content or scrolling, the User expresses his / her acceptance of the use of cookies made by the Site and their installation. on the computer used (including mobile devices and browsers) by it to access and navigate through it as well as the collection and processing of the User’s personal data in the manner and purposes described in this Cookies Policy .
In case of not agreeing with this Cookies Policy, the User must refrain from using the Platform and leave it immediately.
What is a cookie?
A cookie is a file that is downloaded to the user’s terminal (for example, a computer, mobile phone, tablet, etc.) when the user accesses and browses certain web pages, such as this one. Cookies allow these web pages, among other things, to monitor, store and retrieve information about the User’s browsing habits (for example, preferences, profile, access codes, etc.) as well as technical information related to the navigability of the websites. Cookies also contribute to the functionality, usability and accessibility of web pages.
Canaima Marketing may use cookies depending on the function and purpose; there is a lot of types:
Analytics: These cookies collect information in order to allow websites to evaluate the use that users make of them and their general activity, as well as to collect statistical data. Analytical cookies measure and collect website data (visits, traffic parameters, clicks, page views, etc.) to understand and optimize the website.
Google analytics
Canaima Marketing uses Google Analytics (third-party cookies) on the site. It is an analytical service provided by Google, Inc. (hereinafter, “Google”). Through Google Analytics, Canaima Marketing analyzes the User’s interaction with the site, monitors the user’s browsing habits within it, collects data on their activity so that Canaima Marketing can measure its performance.
Google is a company located in the United States. Therefore, the data processed by Google Analytics (including the User’s IP address) may be transferred to the United States and stored on Google’s servers located in that country.
The User can manage and block the processing of their personal data through Google Analytics by configuring the browser used to access the site.
Also, if you want not to be tracked by analytical cookies when browsing the Internet, Google has developed an opt-out plug-in. To be able to install it, follow the instructions that you will find in the following link:
The User can expand the information contained here on Google Analytics by clicking here.
On the other hand, the User can deactivate Google Analytics by installing an opt-out add-on. The User can obtain more information about said complement by clicking here.
Social: They are necessary to manage external social networks (Facebook, Google, Twitter, Pinterest, etc.). Its function is to control the interaction with social widgets within the site.
Techniques: These cookies are strictly necessary for the functionality and usability of the websites, allowing navigation through the themselves by the user and the use of their different options and services. To find out which cookies the platform uses, you can contact Canaima Marketing through
Advertising and behavioral cookies: They collect information about the User’s browsing habits and their behavior in order to identify preferences, tastes and habits within a specific website. These cookies make it possible to adapt the content of the advertising based on the analysis made of the user’s browsing habits and deducing the characteristics of the user such as location, age group, gender.
Personalization cookies: These are those that allow websites to keep certain preferences (for example, language, country, regional settings, etc.) predefined by the user on their first visit (and subsequent visits) to the website. To find out which cookies the platform uses, you can contact Canaima Marketing through
Third-party cookies: Third-party cookies are owned by third parties and used by websites in order to manage and improve the content and services offered.
To obtain more information about cookies, the User can visit the website
How can I deactivate or eliminate the cookies used by the Platform?
The User can manage the activity of cookies, block or eliminate them by selecting the appropriate configuration of the browser used to navigate the Platform. Otherwise, browsing the Platform by the User implies their acceptance of the use of the same as set forth herein.
Mozilla Firefox: In case of using the Mozilla Firefox browser, the User can obtain information on how to manage or block the use of cookies and delete them by clicking here.
Internet Explorer: In case of using the Internet Explorer browser, the User can obtain information on how to manage or block the use of cookies and delete them by clicking here.
Google Chrome: In case of using the Google Chrome browser, the User can obtain information on how to manage or block the use of cookies and delete them by clicking here.
Apple Safari: In case of using the Apple Safari browser, the User can obtain information on how to manage or block the use of cookies and delete them in version Safari 6/7 (Mavericks) by clicking here and in version Safari 8 (Yosemite) here.
Opera: In case of using the Opera browser, the User can obtain information on how to manage or block the use of cookies and delete them by clicking here.
IOS: The User can obtain information on how to manage or block the use of cookies and delete them in Opera (in English) by clicking here, in Safari here and in Google Chrome here.
Android: The User can obtain information on how to manage or block the use of cookies and delete them in Mozilla Firefox by clicking here and in Google Chrome here.
Windows Phone: The User can obtain information on how to manage or block the use of cookies and delete them in the Windows Phone 7 version by clicking here, in the Windows Phone 8 version here and in the Windows Phone 10 version here.
Blocking, disabling or eliminating the cookies used by Arpen Technologies on the Platform may affect its full functionality; making some services or functions of the Platform not available to the User.

Caracas June 10th 2021